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FAQ

FAQ

Before You Register

  1. What is Online Flash Sale?
    The Realestate.com.kh online flash sale is the biggest fully online property event in Cambodia. The flash sale will offer huge discounts on properties for sale across Cambodia for the duration of the event.
  2. When is the Online Flash Sale ?
    Discounts on properties will be revealed at 9 am Thursday 3 June and the event will close at 5pm Sunday 6 June 2021. At the conclusion of the event property discounts will no longer be available.
  3. Is Online Flash Sale free of charge?
    It is completely free to register for and participate in the Online Flash Sale.
  4. Do I need to register prior to participate in the Online Flash Sale?
    Yes, you will need to register in order to participate in the event to enjoy exclusive discounts - Click here to register.
  5. Will I be able to get the same discounts after Online Flash Sale?
    No, the special discounts for the Online Flash Sale will be only available during the event period from 9am Thursday 3 June until 5pm Sunday 6 June 2021.
  6. Who are considered eligible buyers for this event?
    Any registered user can participate in the event and reserve a property for sale - Click here to register. However, foreign buyers are not allowed to own a landed property in Cambodia under their name. Realestate.com.kh suggests purchasing property with a Strata Title (common among condominium units available during the Online Flash Sale).

Developer and Discount

  1. How many developments will be exhibited?
    There will be more than 20 selected developments including popular boreys and condominium developments.
  2. How many resale properties will be exhibited?
    There will be up to 40 selected resale properties including land from reputable real estate agencies in Cambodia.

Financial and Legal Support

  1. Are there financial loans availlable ?
    Yes, it is available. If you want to talk to a loan provider, we can have them contact you right after you reserve the properties. We also advise inquiring if the development you're interested in is offering their own loan/financing assistance programs.

Making a reservation

  1. Can I make a reservation over the phone?
    Yes, Realestate.com.kh can assist and make a reservation on your behalf, please call us: +855 92 92 1000.
  2. Can I make a reservation after the event ends?
    No. Reservations will no longer be accepted once the event ends.
  3. What if I don't buy after paying the reservation fee?
    If you do not purchase the property you paid a reservation for, we will refund you the reservation fee. To begin the refund process, kindly notify us in writing before the Discount Expiry Date (14 days after the property sale event ends). Requests for refunds must be emailed to info@realestate.com.kh
  4. What happens after I pay my reservation fee?
    Realestate.com.kh will connect you with the agent/developer after your booking to progress through the purchase process. You may expect to be contacted by the agent/developer within the event’s time frame. If you do not receive any updates from the agent/developer, kindly contact us immediately via email: info@realestate.com.kh or via our number: +855 92 92 1000.
  5. Can I transfer my reservation to someone else?
    Yes, upon agreement with the developer.
  6. Can I switch to a different condominium after my booking is confirmed?
    Yes, upon agreement with the developer.
  7. If I find a better deal with an agency, would you price match?
    No. We do not offer price matching as we are obtaining the best discounts from the developers directly.
  8. Can I make a reservation after the event ends?
    Unfortunately, reservations will no longer be accepted once the event ends.
  9. I made a reservation for the wrong development, what can I do?
    Please contact us via live chat immediately or contact us via our number: +855 92 92 1000 if this happens so we can transfer your reservation to the project you intended as soon as possible.
  10. What happens when the event finishes?
    Once the event is over, all reservations will be sent to the developers who will contact you to progress your inquiry.

Payment Questions

  1. Is it safe to pay money on your site?
    It is 100% safe and secure to pay your reservation fee on our online website as we process payments with ABA bank. Realestate.com.kh is a legally registered digital marketing company and is the premier real estate classified portal in Cambodia since 2009.
  2. What payments do you accept?
    We accept payments in US dollars via Mastercard, Visa, UnionPay, and ABA PayWay.
  3. I can't scan ABA code, what should i do?
    Please contact us via live chat or via our contact us form. We also accept payments in US dollars via Mastercard, Visa and UnionPay.
  4. If I don't have any of these payment methods, what can I do?
    You may transfer directly to our ABA bank account. No VAT charges applied. Name: O'sullivan Thomas Francis | Account: 000133047
  5. After paying the reservation fee, can I claim a refund immediately?
    Yes, you have until the Discount Expiry Date (14 days after the property sale event ends) to notify us in writing that you are not purchasing a property and we will fully refund your Reservation Fee. Requests for refund must be emailed to info@realestate.com.kh. We will process your refund within 14 working days.
  6. Is there any official confirmation about my reservation payment?
    Confirmation of your payment(s) will be issued by your payment gateway of choice. All payment gateways we accept are secured and 100% safe.
  7. Will the $200 reservation fee be deducted from the property price I purchase?
    The $200 reservation fee will be part of the total property sale price. For example, if the total price of the property is $50,000, you only need to pay $49,800.