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FAQ

FAQ

Before You Register

  1. What is PARC 21 Online Sale?
    The PARC 21 Online Sale is a digital event to celebrate PARC 21 Residence's topping off event. For a limited-time only, buyers can secure a 12% guaranteed discount on participating units.
  2. When is the PARC 21 Online Sale?
    The PARC 21 Online Sale will run from September 23 (Thursday) 9:00 to October 3 (Sunday) 23:59 GMT + 7.
  3. Is joining the PARC 21 Online Sale free of charge?
    Yes, registering for an account is free of charge
  4. Do I need to register to secure a discount in the Online Sale?
    Yes, an account is required to secure the exclusive discount in the PARC 21 Online Sale
  5. Will I be able to get the same discounts after Online Sale?
    No, the special discounts for the Online Sale will be only available during the event period from September 23 (Thursday) 9:00 to October 3 (Sunday) 23:59 GMT + 7.
  6. Who are considered eligible buyers for this event?
    All buyers are eligible: Cambodians, expatriates, and even buyers located abroad can directly own property in the PARC 21 Residence. Hence, the same groups are eligible to claim a limited-time discount.

Developer and Discount

  1. How many units will be discounted?
    There will be 16 selected units where the discount will be applicable
  2. Is PARC 21 the only development for this Online Sale?
    Yes. The PARC 21 Online Sale is a special event website specifically made to celebrate the project's topping off and discount offer from September 23 to October 3

Financial and Legal Support

  1. Are there financial loans availlable ?
    Yes, it is available. If you want to talk to a loan provider, we can have them contact you right after you reserve the properties. We also advise inquiring if the development you're interested in is offering their own loan/financing assistance programs.

Making a reservation

  1. Can I make a reservation over the phone?
    Yes, Realestate.com.kh can assist and make a reservation on your behalf, please call us: +855 92 92 1000.
  2. Can I make a reservation after the event ends?
    No. Reservations will no longer be accepted once the event ends.
  3. What if I don't buy after paying the reservation fee?
    If you do not purchase the property you paid a reservation for, we will refund you the reservation fee. To begin the refund process, kindly notify us in writing before the Discount Expiry Date (14 calendar days after the property sale event ends). Requests for refunds must be emailed to info@realestate.com.kh
  4. What happens after I pay my reservation fee?
    Realestate.com.kh will connect you with the agent after your booking to progress through the purchase process. You may expect to be contacted by the agent within the event’s time frame. If you do not receive any updates from the agent, kindly contact us immediately via email: info@realestate.com.kh or via our number: +855 92 92 1000.
  5. Can I transfer my reservation to someone else?
    Yes, upon agreement with the developer.
  6. Can I switch to a different unit after my booking is paid/confirmed?
    Yes, upon agreement with the developer.
  7. If I find a better deal with an agency, would you price match?
    FazWaz Cambodia is the exclusive sales partner for PARC 21. Offers from agents not under the FazWaz sub-agent network will not be honored by the developer.
  8. Can I make a reservation after the event ends?
    Unfortunately, reservations will no longer be accepted once the event ends.
  9. I made a reservation for the wrong unit in PARC 21, what can I do?
    Please contact us via live chat immediately or contact us via our number: +855 92 92 1000 if this happens so we can transfer your reservation to the project you intended as soon as possible.
  10. What happens when the event finishes?
    Once the event is over, all reservations will be sent to PARC 21 / FazWaz Cambodia who will contact you to progress your inquiry

Payment Questions

  1. Is it safe to pay money on the Online Sale site?
    It is 100% safe and secure to pay your reservation fee on our online website as we process payments with ABA bank. Realestate.com.kh is a legally registered digital marketing company and is the premier real estate classified portal in Cambodia since 2009.
  2. What payments do you accept?
    We accept payments in US dollars via Mastercard, Visa, UnionPay, and ABA PayWay.
  3. I can't scan ABA code, what should i do?
    Please contact us via live chat or via our contact us form. We also accept payments in US dollars via Mastercard, Visa and UnionPay.
  4. If I don't have any of these payment methods, what can I do?
    You may transfer directly to our ABA bank account. No VAT charges applied. Name: O'sullivan Thomas Francis | Account: 000133047
  5. After paying the reservation fee, can I claim a refund immediately?
    Yes, you have until the Discount Expiry Date (14 days after the property sale event ends) to notify us in writing that you are not purchasing a property and we will fully refund your Reservation Fee. Requests for refund must be emailed to info@realestate.com.kh. We will process your refund within 14 working days.
  6. Is there any official confirmation about my reservation payment?
    Confirmation of your payment(s) will be issued by your payment gateway of choice. All payment gateways we accept are secured and 100% safe.
  7. Will the $50 reservation fee be deducted from the property price I purchase?
    The $50 reservation fee will be part of the total property sale price. For example, if the total price of the property is $50,000, you only need to pay $49,950.